Will AI replace Arbitrators, Mediators, and Conciliators?
AI reaches some of this job’s work, but most of it stays with people.
38/100
Moderate exposure
More exposed to AI than 60% of US workers.
- AI already used in
- 21% of the work
- As AI tools mature: up to
- 64% of the work
What the job involves
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(4)
- Prepare written opinions or decisions regarding cases.
- Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Within reach(11)
- Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- Issue subpoenas or administer oaths to prepare for formal hearings.
- Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
- Set up appointments for parties to meet for mediation.
and 6 more
Out of reach(5)
- Conduct hearings to obtain information or evidence relative to disposition of claims.
- Rule on exceptions, motions, or admissibility of evidence.
- Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
- Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
- Participate in court proceedings.
Also called
Arbitrator · Mediator · Conciliator · Contracts Negotiator · Ombudsman · Alternative Dispute Resolution Coordinator (ADR Coordinator) · ADR Coordinator · Mediation Commissioner
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics