Will AI replace Computer, Automated Teller, and Office Machine Repairers?
AI reaches some of this job’s work, but most of it stays with people.
21/100
Moderate exposure
More exposed to AI than 37% of US workers.
- AI already used in
- 15% of the work
- As AI tools mature: up to
- 33% of the work
What the job involves
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(4)
- Install and configure new equipment, including operating software or peripheral equipment.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
- Analyze equipment performance records to assess equipment functioning.
Within reach(5)
- Converse with customers to determine details of equipment problems.
- Maintain parts inventories and order any additional parts needed for repairs.
- Maintain records of equipment maintenance work or repairs.
- Complete repair bills, shop records, time cards, or expense reports.
- Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
Out of reach(16)
- Advise customers concerning equipment operation, maintenance, or programming.
- Reassemble machines after making repairs or replacing parts.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Operate machines to test functioning of parts or mechanisms.
and 11 more
Also called
Copier Technician (Copier Tech) · Copier Tech · Mail Processing Equipment Mechanic · Typewriter Repairer · ATM Technician (Automated Teller Machine Technician) · Computer Repair Technician (Computer Repair Tech) · Field Technician (Field Tech) · Printer Repair Technician (Printer Repair Tech)
Related jobs
- Telecommunications Equipment Installers and Repairers, Except Line Installers20/100
- Electrical and Electronics Repairers, Commercial and Industrial Equipment26/100
- Electrical and Electronic Engineering Technologists and Technicians34/100
- Coin, Vending, and Amusement Machine Servicers and Repairers17/100
- Calibration Technologists and Technicians27/100
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics