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Will AI replace Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products?

AI reaches most of this job’s work.

59/100

Very high exposure

More exposed to AI than 90% of US workers.

AI already used in
45% of the work
As AI tools mature: up to
79% of the work

What the job involves

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Where AI reaches the work

The job’s main tasks, heaviest first, by how far AI reaches them.

Already happening(13)

  • Answer customers' questions about products, prices, availability, or credit terms.
  • Contact new or existing customers to discuss how specific products or services can meet their needs.
  • Negotiate prices or terms of sales or service agreements.
  • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

and 8 more

Within reach(16)

  • Complete expense reports, sales reports, or other paperwork.
  • Quote prices, credit terms, or other bid specifications.
  • Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  • Verify that delivery schedules meet project deadlines.
  • Advise customers on product usage to improve production.

and 11 more

Out of reach(4)

  • Visit establishments to evaluate needs or to promote product or service sales.
  • Stock or distribute resources, such as samples or promotional or educational materials.
  • Sell service contracts for technical or scientific products.
  • Sell technical and scientific products that are environmentally sound or designed for environmental remediation.

Also called

Pharmaceutical Detailer · Pharmaceutical Sales Representative · Inside Sales Representative · Sales Representative · Dental Detail Representative · Electroplating Sales Representative · Medical Detail Representative · Medical Field Representative

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What these numbers mean

The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.

“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.

The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.

Sources

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