Will AI replace Social and Human Service Assistants?
AI reaches some of this job’s work, but most of it stays with people.
38/100
Moderate exposure
More exposed to AI than 59% of US workers.
- AI already used in
- 0% of the work
- As AI tools mature: up to
- 48% of the work
What the job involves
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Within reach(9)
- Submit reports and review reports or problems with superior.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Develop and implement behavioral management and care plans for clients.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Assist in locating housing for displaced individuals.
and 4 more
Out of reach(10)
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
- Oversee day-to-day group activities of residents in institution.
and 5 more
Also called
Social Work Assistant · Case Aide · Clinical Assistant · Social Services Assistant · Management Aide · Addictions Counselor Assistant · Advocate · Social Services Aide
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics