Will AI replace Driver/Sales Workers?
AI reaches little of this job’s work.
15/100
Low exposure
More exposed to AI than 28% of US workers.
- AI already used in
- 13% of the work
- As AI tools mature: up to
- 29% of the work
What the job involves
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Listen to and resolve customers' complaints regarding products or services.
Within reach(3)
- Record sales or delivery information on daily sales or delivery record.
- Inform regular customers of new products or services and price changes.
- Write customer orders and sales contracts according to company guidelines.
Out of reach(7)
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
and 2 more
Also called
Pizza Delivery Driver · Route Driver · Sales Route Driver · Route Salesperson · Driver · Route Sales Driver · Route Sales Representative · Bakery Deliverer
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics