Will AI replace Counter and Rental Clerks?
AI reaches most of this job’s work.
69/100
Very high exposure
More exposed to AI than 96% of US workers.
- AI already used in
- 24% of the work
- As AI tools mature: up to
- 83% of the work
What the job involves
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(4)
- Advise customers on use and care of merchandise.
- Provide information about rental items, such as availability, operation, or description.
- Explain rental fees, policies, and procedures.
- Recommend and provide advice on a wide variety of products and services.
Within reach(9)
- Compute charges for merchandise or services and receive payments.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
and 4 more
Out of reach(3)
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust rental items to meet needs of customer.
- Prepare merchandise for display or for purchase or rental.
Also called
Automobile Rental Clerk · Baby Stroller Rental Clerk · Laundry Pricing Clerk · Wheelchair Rental Clerk · Rental Agent · Rental Clerk · Airplane Charter Clerk · Apartment Rental Clerk
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics