Will AI take my job

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Will AI replace Retail Salespersons?

AI reaches some of this job’s work, but most of it stays with people.

36/100

Moderate exposure

More exposed to AI than 55% of US workers.

AI already used in
24% of the work
As AI tools mature: up to
46% of the work

What the job involves

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Where AI reaches the work

The job’s main tasks, heaviest first, by how far AI reaches them.

Already happening(5)

  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Ticket, arrange, and display merchandise to promote sales.
  • Rent merchandise to customers.

Within reach(9)

  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Place special orders or call other stores to find desired items.
  • Maintain records related to sales.
  • Help customers try on or fit merchandise.

and 4 more

Out of reach(10)

  • Greet customers and ascertain what each customer wants or needs.
  • Demonstrate use or operation of merchandise.
  • Inventory stock and requisition new stock.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

and 5 more

Also called

Sales Associate · Platform Attendant · Sales Attendant · Salesperson · Car Salesman · Sales Clerk · Sales Consultant · Automotive Salesperson

Related jobs

What these numbers mean

The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.

“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.

The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.

Sources

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