Will AI take my job

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Will AI replace First-Line Supervisors of Retail Sales Workers?

AI reaches a large part of this job’s work.

41/100

High exposure

More exposed to AI than 67% of US workers.

AI already used in
28% of the work
As AI tools mature: up to
65% of the work

What the job involves

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Where AI reaches the work

The job’s main tasks, heaviest first, by how far AI reaches them.

Already happening(6)

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

and 1 more

Within reach(9)

  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Keep records of purchases, sales, and requisitions.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.

and 4 more

Out of reach(6)

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Review inventory and sales records to prepare reports for management and budget departments.

and 1 more

Also called

Store Manager · Department Manager · Department Supervisor · Retail Store Manager · Bakery Manager · Shift Manager · Floor Manager · Retail Manager

Related jobs

What these numbers mean

The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.

“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.

The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.

Sources

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