Will AI replace First-Line Supervisors of Non-Retail Sales Workers?
AI reaches a large part of this job’s work.
43/100
High exposure
More exposed to AI than 71% of US workers.
- AI already used in
- 22% of the work
- As AI tools mature: up to
- 69% of the work
What the job involves
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(4)
- Monitor sales staff performance to ensure that goals are met.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
Within reach(9)
- Plan and prepare work schedules, and assign employees to specific duties.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Keep records pertaining to purchases, sales, and requisitions.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Prepare sales and inventory reports for management and budget departments.
and 4 more
Out of reach(5)
- Provide staff with assistance in performing difficult or complicated duties.
- Hire, train, and evaluate personnel.
- Visit retailers and sales representatives to promote products and gather information.
- Inventory stock and reorder when inventories drop to specified levels.
- Examine products purchased for resale or received for storage to determine product condition.
Also called
Sales Supervisor · Subscription Crew Leader · Sales Leader · Blood Donor Recruiter Supervisor · Bowling Desk Clerk Supervisor · Bulk Plant Supervisor · Circulation Crew Leader · Dry Cleaning Manager
Related jobs
- First-Line Supervisors of Office and Administrative Support Workers54/100
- First-Line Supervisors of Retail Sales Workers41/100
- First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services36/100
- First-Line Supervisors of Passenger Attendants32/100
- First-Line Supervisors of Mechanics, Installers, and Repairers29/100
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics