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Will AI replace First-Line Supervisors of Food Preparation and Serving Workers?

AI reaches some of this job’s work, but most of it stays with people.

23/100

Moderate exposure

More exposed to AI than 39% of US workers.

AI already used in
7% of the work
As AI tools mature: up to
42% of the work

What the job involves

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Where AI reaches the work

The job’s main tasks, heaviest first, by how far AI reaches them.

Already happening(2)

  • Resolve customer complaints regarding food service.
  • Record production, operational, and personnel data on specified forms.

Within reach(10)

  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Compile and balance cash receipts at the end of the day or shift.
  • Estimate ingredients and supplies required to prepare a recipe.

and 5 more

Out of reach(14)

  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Present bills and accept payments.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

and 9 more

Also called

Kitchen Supervisor · Food Service Supervisor · Cafeteria Manager · Kitchen Manager · Banquet Captain · Counter Supervisor · Food Supervisor · Lunchroom Manager

What these numbers mean

The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.

“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.

The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.

Sources

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