Will AI replace Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop?
AI reaches some of this job’s work, but most of it stays with people.
29/100
Moderate exposure
More exposed to AI than 45% of US workers.
- AI already used in
- 6% of the work
- As AI tools mature: up to
- 41% of the work
What the job involves
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Answer telephone calls and respond to inquiries or transfer calls.
Within reach(8)
- Provide guests with menus.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Inform patrons of establishment specialties and features.
- Receive and record patrons' dining reservations.
- Direct patrons to coatrooms and waiting areas, such as lounges.
and 3 more
Out of reach(11)
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
and 6 more
Also called
Host · Hostess · Bar Host · Bar Hostess · Dining Room Host · Dining Room Hostess · Parlor Chaperone · Tearoom Host
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics