Will AI replace New Accounts Clerks?
AI reaches most of this job’s work.
62/100
Very high exposure
More exposed to AI than 94% of US workers.
- AI already used in
- 2% of the work
- As AI tools mature: up to
- 69% of the work
What the job involves
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Process loan applications.
Within reach(9)
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
and 4 more
Out of reach(5)
- Perform teller duties as required.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Perform foreign currency transactions and sell traveler's checks.
- Duplicate records for distribution to branch offices.
Also called
Relationship Banker · Universal Banker · Banking Services Clerk · Banking Services Representative · Customer Service Specialist · Financial Service Representative · Financial Services Representative · Member Service Representative
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics