Will AI replace Tellers?
AI reaches some of this job’s work, but most of it stays with people.
34/100
Moderate exposure
More exposed to AI than 51% of US workers.
- AI already used in
- 2% of the work
- As AI tools mature: up to
- 44% of the work
What the job involves
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Perform clerical tasks, such as typing, filing, and microfilm photography.
Within reach(13)
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Answer telephones and assist customers with their questions.
and 8 more
Out of reach(14)
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Prepare and verify cashier's checks.
- Identify transaction mistakes when debits and credits do not balance.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
and 9 more
Also called
Bank Teller · Teller · Collection Teller · Commercial Teller · Drive-in Teller · Exchange Clerk · Exchange Teller · Foreign Banknote Teller Trader
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics