Will AI replace Tax Examiners and Collectors, and Revenue Agents?
AI reaches most of this job’s work.
67/100
Very high exposure
More exposed to AI than 95% of US workers.
- AI already used in
- 4% of the work
- As AI tools mature: up to
- 88% of the work
What the job involves
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
Within reach(17)
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
and 12 more
Out of reach(3)
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Participate in informal appeals hearings on contested cases from other agents.
- Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
Also called
Revenue Officer · Revenue Agent · Tax Examiner · Revenue Collector · Tax Collector · City Collector · Income Tax Investigator · Internal Revenue Agent
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics