Will AI replace Administrative Services Managers?
AI reaches a large part of this job’s work.
51/100
High exposure
More exposed to AI than 82% of US workers.
- AI already used in
- 0% of the work
- As AI tools mature: up to
- 74% of the work
What the job involves
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Within reach(13)
- Set goals and deadlines for the department.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
and 8 more
Out of reach(5)
- Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
- Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
- Supervise administrative staff and provide training and orientation to new staff.
- Acquire, distribute and store supplies.
- Hire and terminate clerical and administrative personnel.
Also called
Business Office Manager · Business Unit Manager · Records and Information Manager · Records Management Director · Administrative Coordinator · Administrative Director · Administrative Manager · Administrative Officer
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics