Will AI replace Postmasters and Mail Superintendents?
AI reaches a large part of this job’s work.
48/100
High exposure
More exposed to AI than 75% of US workers.
- AI already used in
- 10% of the work
- As AI tools mature: up to
- 70% of the work
What the job involves
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Where AI reaches the work
The job’s main tasks, heaviest first, by how far AI reaches them.
Already happening(1)
- Resolve customer complaints.
Within reach(7)
- Monitor employees' work schedules and attendance for payroll purposes.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Negotiate labor disputes.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
and 2 more
Out of reach(5)
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Hire and train employees, and evaluate their performance.
- Select and train postmasters and managers of associate postal units.
- Collect rents for post office boxes.
- Issue and cash money orders.
Also called
Postmaster · Delivery Supervisor · Postal Supervisor · Postmaster Relief (PMR) · Mail Superintendent · Postal Superintendent · PMR · Distribution Operation Supervisor (SDO)
Related jobs
What these numbers mean
The score is the share of this job’s work, weighted by how important and frequent each task is, that AI could do in half the time: tasks an AI model could do alone count in full, tasks that need software built on AI count half.
“AI already used” is the share of the work in tasks where people are recorded using AI today. “As AI tools mature” counts every task AI could halve, with or without extra software.
The percentile compares the score with every job’s, weighted by how many people in the US do each one. Exposure means AI could change how the work is done, not that the job goes away. These are estimates for the typical job, not predictions.
Sources
- O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration
- GPTs are GPTs: Labor market impact potential of LLMs (task labels), Eloundou, Manning, Mishkin & Rock (2023), OpenAI and University of Pennsylvania
- Anthropic Economic Index: labor market impacts (task penetration), Anthropic
- Occupational Employment and Wage Statistics, May 2025 (national and metropolitan areas), U.S. Bureau of Labor Statistics