Will AI replace Telemarketers?

−Already happening(4)

• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

~Within reach(7)

• Record names, addresses, purchases, and reactions of prospects contacted.
• Maintain records of contacts, accounts, and orders.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
• Adjust sales scripts to better target the needs and interests of specific individuals.

and 2 more

+Out of reach(1)

• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.